EUROPA EXPRESS

1.Rates subject to change without prior notice and subject to availability, please consult with our travel specialists. 

2.Flights operated by Plus Ultra, Air Europa, Iberia or Avianca, you must reconfirm this information with your travel consultant the airline that applies our offers. 

3.Triple accommodations will be with the addition of an extra portable bed since hotels do not usually have rooms with 3 beds. 

4.The order of the itinerary may be changed without prior notice due to availability of guides and closing days of the monuments, always respecting the visits to be made. 

5.Additional PCR tests may be required at each destination, this decision will be under the disposition of each government and Viva Vacations has no interference in these measures, nor in the prices of private laboratories, nor in the transportation required to take the test. It is the passenger's responsibility to verify entry requirements for each country. 

6.Tourist trips can only be made after 14 days from the last vaccination dose and according to the country's regulations, the QR code must be presented.

7.The loss of a flight will immediately generate the loss of all the flights involved under the same reservation (no-show). 

8.The optional visits or suggested tours whose value may be described in this program will be offered by our operator and must be purchased at the destination; however, if you decide to do some of these activities, we suggest to do it with the same operator and not with another one because the schedule described in the circuit may vary as described above. Viva Vacations will not be responsible for the services contracted with other companies that may affect the free development of the contracted circuit. 

9.The value of the itineraries has been calculated based on the diversity of currency exchange rates (dollars, euros, yuan, etc.), transportation rates, fuel costs and taxes applicable at the date of printing of our manuals or preparation of quotations. For this reason, prices may vary at any time due to the behavior of the different currencies. These variations in prices will be notified to the traveler or travel agency in writing or by any means, since these differences must be assumed by the traveler.

10.Taxes, fees and contributions that affect airfares, hotel rates and other services offered by Viva Vacations may be subject to change at any time by decision of the service providers involved in the itineraries or services offered. The values and rates presented in the quotations are subject to change, availability and realization of major events in the destinations. Hotel prices or values are subject to location, category, services and offers at the time of booking.

PAYMENT TERMS:

1.Rates are subject to change without notice.

2. Passengers must provide their full names, exactly as they appear on their passports.

3. Initial deposit of $2,000,000 per person toward the total cost of the program. Non-refundable.

4. Monthly payments prorated based on the departure date.

5. Full payment is required 45 days prior to departure. 

6. For cancellations made between the day the deposit is made and the day the flight tickets are issued, 100% of the deposit will be charged.

7.RATE: Our programs are calculated based on the average exchange rate for the current year between the Colombian peso and the U.S. dollar and the euro; in the event of a significant upward fluctuation, the passenger will be responsible for covering the difference. Note*** These prices apply to cash or bank transfer payments. 

8.In the event of an increase in airfare rates and taxes—which is the airline’s policy—or hotel taxes, fees, or government levies, even if a partial or full payment has been made, the passenger must cover this difference in order for the service to be provided.

9.In the event of non-payment, Viva Vacations reserves the right to cancel the reservation without entitlement to a full or partial refund.

10.Monthly payments must be made via bank transfer to a Bancolombia checking account.

Bancolombia Checking Account No. 60169855521

Agreement code: 69649

Name: Viva Vacations Colombia SAS

11.For payments made by credit or debit card, a 4% fee will be charged; for PSE, Nequi, and QR Bancolombia, a 2% fee will be charged

IMPORTANT NOTES:

1.The order of the itinerary may be changed without prior notice depending on guide availability and monument closing days, provided that all scheduled visits are included.

2.Additional PCR tests may be required at each destination; this decision is at the discretion of each government, and Viva Vacations has no influence over these measures

3.Mandatory health insurance*

4.Missing a flight will immediately result in the cancellation of all flights included in the same reservation. (no-show)

5.In order to activate the cancellation insurance, once the deposit has been paid, assistance cards will be issued; these cards are non-refundable under any circumstances. If, as an exception, a refund is approved, the retail value of the cards will be deducted, and the remaining amount will be issued to the cardholder for their use.

6.Children ages 0–3 are subject to a surcharge * - Please inquire about the amount.

Effective October 12, 2025, the SES (Entry/Exit System) will come into effect in Europe, applying to all travelers from non-European Union countries, whether or not they hold a visa.

What Should I Know?

• No more passport stamps: everything will be 100% digital.

• Automatic recording of entries, exits, and days spent (maximum 90 days within a 180-day period).

• Biometric data (fingerprints and photo) will be required.

• Possible longer startup times.

• This process takes place only upon arrival in Europe.

• No forms need to be filled out or paperwork completed before the trip.

Recommendations for Agencies

• Inform customers about this requirement.

• Check the validity of travel documents.

• Suggest allowing extra time at border crossings.

Through the SES, the European Union aims to strengthen security and streamline migration processes.